Self-Ordering
Offer your guests their “personal waiter” directly at the table!
In today’s rapidly evolving hospitality industry, it is crucial that your services adapt to the needs of modern consumers.
Self-ordering allow your guests to select and order dishes themselves, significantly reducing order and wait times. This leads to faster service and greater guest satisfaction, while simultaneously reducing the need for service staff, lowering operating costs, and increasing efficiency.
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Digital menus reduces the possibility of errors that often occur with traditional ordering through staff. Guests have full control over their orders, increasing accuracy and reducing dissatisfaction caused by incorrect orders.
Our Self-ordering also offer the possibility of order personalization, allowing guests to customize dishes according to their preferences. The menu is accessible in multiple languages, which is particularly beneficial for restaurants with an international clientele. This not only enhances the user experience but also increases guest satisfaction.
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The digitization of menus contributes to reducing paper usage, which is a step towards more sustainable and environmentally friendly business practices. This not only reduces the environmental footprint but also improves the brand image in the eyes of environmentally conscious consumers.
How does the system work?
How does the system work?Order & Pay Online is your digital connection to the guest, enabling easy access to the digital menu. The system guides the guest through the ordering and payment process, with the order automatically transferred to your POS system.
1. Scan the QR code
Guests simply scan the QR code or follow the link, which takes them directly to your customized menu.
2. Order selection
Offer your guests an interactive menu with highlighted products and promotions where they can easily choose their favorite dishes and drinks.
3. Payment
Guests can complete their order and pay online in less than 20 seconds using Google Pay, Apple Pay, or room charge.
Advantages of Using Self-Ordering:
Low Implementation Costs
Automatic transfer of the order to your POS system* reduces investment costs and allows for easy implementation.
Excellent User Experience
A clear menu with images and recommendations, along with a user-friendly system, contributes to faster orders and higher order values.
Innovative Slot Module
The slot module helps prevent kitchen overload. It ensures an even distribution of orders, optimizing the workflow.
Increased Efficiency
Guests can quickly and directly select and order dishes, reducing wait times and increasing service efficiency.
Reduced Errors
Available in multiple languages, the digital menu allows guests to order independently, reducing communication errors and increasing satisfaction.
Less Staff Required
The reduced need for service staff makes it easier to adapt to higher occupancy, lowering operating costs.
“Digital menus with Self-ordering are not just a trend, they are a necessity for modern caterers who want to stay competitive and meet the needs of modern consumers.”
Do you want us to advise you on how to optimise your business or prepare an offer?
